XCS Can’t Find xTool F2 Ultra Through Wi-Fi

Issue description

After connecting xTool F2 Ultra and the computer under the same Wi-Fi network, the machine's name can't be found in the device list.

Troubleshooting

Step 1: Check the XCS version

  • Ensure you have downloaded the latest version of XCS.
  • If you are using version 2.7 below, F2 Ultra may not be found or recognized.
  • Download the latest version of XCS: https://www.xtool.com/pages/software

Step 2: Check VPN software

Exit any VPN software and try again.

Step 3: Check Wi-Fi signal

Try another Wi-Fi environment where the signals are strong enough.

Step 4: Check the Wi-Fi name and password

  • Make sure the Wi-Fi name and password consist of only pure letters and numbers.
  • In order to avoid mistyping, please make the password visible when typing.
 

Step 5: Check Wi-Fi connection

  • Connect the machine to the computer via USB.
  • Choose the correct Wi-Fi and connect the machine to the computer through Wi-Fi.

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