Return Policy
Return Policy Overview
At Mechblock.in, customer satisfaction is important to us. Please review our return policy carefully before initiating any return request.
Return Window
- Customers must request a return within 3 Days of delivery.
- Requests made after this period will not be accepted under any circumstances.
Eligibility for Returns
To qualify for a return, the following conditions must be strictly met:
- The item must be unused, in original condition, and with all packaging, accessories, and tags intact.
- The product must be returned in its original packaging to prevent damage in transit.
- A valid proof of purchase / invoice is required.
- A complete unboxing video clearly showing the issue (damage/defect) must be provided.
- Items that are used, damaged after delivery, or altered will not be eligible for return.
- Customers must securely pack the product to avoid damage during return shipping.
- For electronic equipment, original packaging is mandatory for return eligibility.
How to Initiate a Return
To initiate a return:
- Email us at support@mechblock.in within 3 days of delivery
- Include:
- Order ID
- Reason for return
- Supporting images/videos
Important Notes:
- Customers are responsible for return shipping arrangements and courier charges.
- We strongly recommend using a trackable courier service.
- Mechblock.in is not responsible for lost, delayed, or undelivered return shipments.
Damages & Issues
- Customers must inspect the product at the time of delivery.
- In case of damage, defect, or incorrect item:
- Record a clear unboxing video
- Capture images of all sides of the package
- Claims without proper video proof may be rejected.
- Our team will verify the issue and provide a resolution accordingly.
Non-Returnable Items
The following items are not eligible for return, refund, or exchange:
- Products priced below ₹999 (including spare parts, accessories, consumables, etc.)
- Perishable or consumable goods (filament, resin, nozzles, FEP films, etc.)
- Custom-made or personalized products
- Hazardous materials, flammable liquids, or gases
- Sale items, discounted products, or gift cards
Exchanges
- We do not offer exchanges.
- If eligible, returns will be processed as per this policy and refunds issued accordingly.
Refund Policy
- Once the returned product is received and inspected, refunds will be processed within 7–10 business days.
- A deduction of ₹200–₹400 (based on product size/volume) will be applied toward initial shipping costs.
- Refunds will be issued to the original payment method.
- The amount should reflect within 4–6 business days, depending on your bank/payment provider.
Note:
- If more than 15 business days have passed after approval, please contact us.
Order Cancellations & Refunds
- All orders are considered final once confirmed.
- No cancellations or refunds are allowed after order placement, except in cases of stock unavailability.
In case of stock issues:
- Customers will be notified promptly
- A full refund will be issued
- For defects or errors, customers must contact support within 3 days of delivery.
Right to Cancel Orders
Mechblock.in reserves the right to cancel any order at its sole discretion, including but not limited to:
- Product unavailability
- Pricing or listing errors
- Policy violations
- Suspicious or fraudulent transactions
In such cases:
- Customers will be informed within a reasonable time
- Any applicable refund will be processed accordingly
Contact Us
For any return-related queries or assistance:
📧 Email: support@mechblock.in
Our team will assist you as quickly as possible.

